Common reasons for a coupon code not working include:
- Mis-typed code: Ensure the code is entered exactly as it appears, including any dashes or special characters.
- Expired code: Verify the expiration date of the coupon code.
- Invalid source: Codes found on unauthorized websites may be invalid.
- Incorrect field: Ensure the code is entered in the correct promo code field, not the gift certificate field.
- Sale items: Promotional codes often apply only to full-priced items and not to items already on sale.
- One code per order: Only one promo code can be used per order.
For further assistance, contact customer support.