Oceanfragrance.com is an online store that sells premium fragrance brands. Customers can place an order by adding the products to the cart and proceeding to checkout. The site accepts most major credit cards, Google Pay, Apple Pay, Shop Pay, and Meta Pay. However, PayPal is not accepted.
Shipping times vary based on location and shipping method. Customers receive an estimated delivery date during checkout. Once the order has shipped, tracking information is provided. The store has a 30-day return policy. Returns are accepted for any reason, as long as the item is unopened and in its original packaging.
All products are cruelty-free and never tested on animals. Free standard shipping is offered on orders over a certain amount. If an order does not qualify for free shipping, affordable shipping rates are applied based on location and order size.
Customers can cancel or change their order by contacting customer service as soon as possible. However, once an order has shipped, no changes can be made. In such cases, customers may need to return the item and place a new order.
The site offers gift wrapping and gift cards for an additional fee. Customer service can be contacted by email or live chat. The team is available Monday through Friday from 9am to 5pm EST.
All products are brand new, unopened, and 100% authentic. The products are sourced directly from authorized distributors and manufacturers. The trust rating of oceanfragrance.com is reasonable, with a score of 76 according to Scamadviser.