Backup Smart is a tool that can save files to a network location rather than straight to a local hard drive. It also allows for a full cPanel backup or just a Home Directory backup. The software is compatible with Mac and has an affiliate program. It also provides email notifications at the end of scheduled backups. However, some users have reported issues such as incomplete home directory backups and errors in the status log of the backups. The software also works if the hosting service is changed. If the website and databases are backed up, the information can be sent to a new hosting account and it will be set up and running again. It's important to note that the software backs up the entire hosted site, not just one domain and the one database associated with that domain. For SMTP settings, users need to fill in the SMTP section on the Settings screen. The software also has system requirements that need to be met for it to function properly. If there are several domains on one host, the software seems to back up the entire hosted site, not just one domain and the one database associated with that domain. If there are any issues, such as a serial number already in use message, users can request to have their serial number license reset. Users can also break up a database into smaller pieces as needed for Large DB's, for them to be edited/viewed in case of using them to restore a DB. If there are any issues with the home directory backups not being complete, users can reach out for support. The software is also compatible if the hosting service is changed. If the website and databases are backed up, the information can be sent to a new hosting account and it will be set up and running again.