If an ECAPCITY coupon code isn't working, consider the following steps:
- Check the expiration date of the coupon code.
- Ensure the code is entered correctly, without any typos.
- Verify the terms and conditions of the coupon, such as minimum purchase requirements or product exclusions.
- Try a different code if the current one isn't valid for the items in the cart.
- Clear the browser cache and cookies, then attempt to apply the code again.
- Contact customer support for assistance if none of the above steps work.